Croylek Limited is committed to safeguarding your online privacy.
Certain pages of our website require you to enter sensitive information such as payment details. We are committed to ensuring that sensitive information such as Credit/Debit card information is secure. During the checkout process, information entered is done over a secure server (SSL), which encrypts all information and guarantees a safe and secure transaction.
Croylek Limited, via phone or email, will never ask you for your My Account password. Your personal and account information profile are password-protected and only you can access this information. Via the My Account area, you can edit your details and make changes to shipping and billing addresses. We recommend that you do not divulge your password to anyone.
Some personal data is gathered during the registration process where you are asked to provide certain information such as:
We endeavour to respond to email questions, requests for information, enquiries and suggestions within 24 hours. Information submitted via email correspondence, contact forms or feedback forms may be retained to improve our products, services and website or to keep you informed of relevant developments.
We do not collect personal information from you unless you provide them to us.
Once you are registered on the Croylek store, visitors have the option to ‘opt-out’ of email communications from the 'My Account' area. If you change your mind, you will always be given the option to ‘opt-in’ again. The only guaranteed emails that will be sent are emails containing business transactions for example, ‘Order Confirmation’ and ‘Invoices’.
The traffic data we collect is used for the continual improvement of the site. Information such as referring URL, browser/platform information, pages you’ve visited and searches are all used to improve your overall experience. The statistics collected can never be used to identity you.
A cookie is a simple text file that sits on your computer. The file is sent by a web server to a web browser and is subsequently stored by that browser when you visit a website.
These cookies are completely safe and secure and will never contain any sensitive user information that can be used to personally identify you.
The information collected allows us to:
If you add products to your shopping cart but do not complete the checkout process, your cart will be saved via a cookie which can be retrieved once you return to the site.
Follow the instructions below for the browser version you are using:
Microsoft Internet Explorer
Step 1: Select ‘Internet Options’ from the Tools menuStep 2: Click on the ‘Privacy’ tabStep 3: Click on ‘Advanced” Step 4: Click ‘OK’
Step 1: Go to the ‘Tools’ menuStep 2: Select ‘Options’Step 3: Select the ‘Privacy’ icon.Step 4: Check the box corresponding too ‘Allow sites to set cookies’Step 5: Click ‘OK’ to save the changes
Step 1: Select ‘Preferences’ from the Edit menuStep 2: Locate the ‘Cookies’ section in the ‘Advanced’ category Step 3: To enable cookies, Select ‘Accept all cookies’ or ‘Enable cookies’Step 4: Click ‘OK’
Step 1: Choose Safari, Preferences, then click ‘Privacy’Step 2: In the ‘Block cookies’ section, specify whether Safari should accept cookies from websites.
Is it safe to enable cookies?
Yes it is. We recommend that you configure your preferred browser to accept cookies from our site. After all, cookies are simple, small text files; they are unable to perform any operation by themselves.For more information relating to cookies, please visit www.allaboutcookies.org
If you wish for your information to be removed from our records, please Contact Us. We will endeavour to meet your request.